These Terms of Service explain the rules for using ServiceHub247.com, a platform designed to help you track keyword rankings quickly and easily. By creating an account, starting a trial, or using any part of the dashboard or API, you agree to the terms on this page.
These terms are intended to clearly describe what the service does, how data is handled, what usage is allowed, and what to expect regarding subscriptions, service availability, and support. If you do not agree with these terms, you should stop using the platform.
1. Service Overview
ServiceHub247.com provides keyword rank tracking for websites, projects, and domains across selected locations and devices. Core features include rank checks, ranking history, project organization, basic trend reporting, and API-based access to ranking data.
The platform is built for SEO teams, agencies, in-house marketers, and developers who need a reliable way to monitor search visibility over time. We may add, update, or retire specific features to improve service quality.
Service scope may vary by plan. Some features, tracking frequencies, history ranges, and export/API capabilities are only available on paid tiers. Public feature descriptions on the site are informational and may change as the product evolves.
2. Accounts and Access
You must provide accurate account information and keep your login credentials secure. You are responsible for all activity under your account.
You are responsible for maintaining access to your account email and for updating account details when they change. If you believe your account has been accessed without authorization, contact support as soon as possible.
Team accounts may include multiple users, roles, or permissions depending on the plan. The account owner or administrator is responsible for ensuring users are authorized to access project data and for removing access when team members no longer require it.
3. Acceptable Use
You agree to use ServiceHub247.com only for lawful SEO tracking and reporting purposes. Prohibited behavior includes:
- Attempting unauthorized access to systems, data, or other accounts.
- Creating multiple accounts to bypass free-plan or usage limits.
- Using automated requests in a way that disrupts service stability.
- Reverse engineering, scraping internal systems, or attempting to copy core service logic.
- Sharing access credentials in ways that bypass user or seat limits.
We may rate-limit, suspend, or terminate accounts that violate these rules to protect platform reliability for all users.
If automated traffic exceeds normal usage patterns for your plan, temporary throttling can be applied to protect stability. Repeated abuse after warnings may result in permanent account restrictions.
4. Keyword Data and Ownership
You retain ownership of the keywords, domains, and project inputs you submit. We process this information to generate ranking outputs, trend charts, and API responses.
Ranking outputs can vary due to search engine personalization, location behavior, algorithm changes, and SERP layout differences. ServiceHub247.com provides tracked ranking data based on the configured tracking parameters in your account.
You are responsible for ensuring you have rights to monitor the domains and keywords you add. We do not verify legal ownership of every monitored domain and may remove projects reported as unauthorized or abusive.
We may use anonymized, aggregated technical metrics (for example, system performance and job processing statistics) to improve ranking quality and platform reliability, without exposing your identifiable project data.
5. Data Retention and Deletion
We store ranking data and related metadata while your account is active so you can review trends and exports. After account termination, data may be retained for up to 90 days for recovery and support purposes, then deleted according to our internal retention process.
If local law requires longer retention for invoices or tax records, those records may be kept as required, separate from ranking datasets.
During an active subscription, you can access available history within plan limits. Some plans may cap historical depth, while higher tiers may include longer trend windows or broader export options.
Account deletion requests may require identity verification to prevent unauthorized removal. Once data is fully deleted under retention rules, it cannot be restored.
6. API Usage
API access is available based on your subscription plan and may include request, concurrency, and daily quota limits. You must keep API credentials secure and avoid exposing them publicly.
You may use API responses inside your internal tools, client dashboards, or approved workflows as long as that usage stays within your plan limits and these terms. We may temporarily limit or suspend API access if usage threatens platform performance or violates acceptable use.
API versioning, response fields, and endpoint behavior may be improved over time. Material API changes are communicated through release notes, changelog entries, or in-product notices where possible.
You are responsible for handling retries, timeouts, and response validation in your own systems. We are not responsible for downstream effects in third-party applications that consume your API output.
7. Plans, Trials, and Billing
ServiceHub247.com may offer free trials and paid plans. Paid subscriptions renew automatically by billing cycle unless canceled before the next renewal date.
Plan limits (such as keywords, projects, API usage, and update frequency) depend on your selected package. Upgrades can apply immediately; downgrades typically apply at the next billing period unless stated otherwise.
If payment fails, access to premium features may be limited until billing is resolved. Non-payment over an extended period may result in account suspension.
Trial access may include reduced limits, fewer exports, or restricted API usage. At trial end, continuation of paid features requires an active paid subscription.
Unless otherwise stated in writing, subscription fees are non-refundable for partially used billing periods. Any one-time credits or discounts are promotional and do not guarantee future credits.
8. Accuracy and Availability
We work to provide stable and consistent rank tracking, but uninterrupted availability cannot be guaranteed. Temporary interruptions may occur due to maintenance, infrastructure issues, third-party dependencies, or external network conditions.
We continuously improve ranking methods, interfaces, and data pipelines. Changes to the platform are part of normal service operation and may affect how certain features are presented.
Ranking measurements are best interpreted as directional and operational SEO data under defined tracking settings, not as a guaranteed commercial outcome. Search engines can change result composition at any time, and those changes can affect observed positions.
9. Privacy and Security
We apply reasonable technical and organizational safeguards to protect account and ranking data. You are responsible for using strong passwords and managing access to your team members.
Personal data handling is governed by the Privacy Policy. Where these Terms and the Privacy Policy both apply, each document governs its own topic.
Security controls may include access logs, encryption in transit, and operational monitoring. No internet service can guarantee absolute security, but we maintain practical safeguards aligned with platform risk and operational needs.
10. Suspension and Termination
You may stop using the service at any time. We may suspend or terminate access when there is a material violation of these terms, abusive usage, or unpaid subscription balances.
Upon termination, access to dashboard and API features may end immediately. Data retention and deletion timelines are handled under the data section above.
Where appropriate, we may provide notice and a reasonable opportunity to cure non-critical violations before suspension. Severe misuse, security threats, or fraudulent activity may result in immediate action without prior notice.
11. Updates to These Terms
We may update these Terms to reflect product, legal, or operational changes related to ServiceHub247.com. The latest version is published on this page with an updated date.
Continued use of the platform after updates are posted means you accept the updated Terms.
If you do not agree with a revised version, you may stop using the service and cancel your subscription before your next billing cycle.
12. Intellectual Property
ServiceHub247.com, including software, interface design, data processing systems, and branding, is owned by us or our licensors. Using the platform does not transfer ownership of these rights to you.
You may not copy, modify, distribute, sell, or create derivative services based on core platform technology except where explicitly allowed by law or written permission.
13. Feedback and Product Input
If you submit product feedback, feature ideas, or improvement suggestions, you grant ServiceHub247.com the right to use that input to improve the platform without additional compensation.
14. Service Communication
By using the platform, you agree to receive service-related communications such as billing notices, account alerts, product updates, and operational messages relevant to your usage.
Marketing communications can generally be managed from email preferences where available, but critical service notices may still be sent when necessary for account operation.
15. Limitation of Liability
To the extent permitted by law, ServiceHub247.com is provided on an "as available" basis and we do not guarantee uninterrupted operation, specific ranking outcomes, or compatibility with every external system.
To the extent permitted by law, our aggregate liability for claims related to paid use of the service is limited to the amount paid by you for the applicable service period preceding the claim.
16. Contact
For support related to keyword rank tracking, account usage, API access, or billing questions, contact us at [email protected].
To help us resolve requests faster, include your account email, workspace/project name, and a brief description of the issue.
17. Fair Usage and Resource Allocation
To ensure consistent performance for all customers, compute and crawling resources are allocated using fair-usage controls. This includes queue prioritization, concurrency controls, and request smoothing during peak periods.
If usage consistently exceeds normal plan behavior, we may apply temporary throttling or advise migration to a higher tier better suited to your workload.
18. Scheduled Maintenance and Incident Response
We may perform scheduled maintenance to improve stability, security, and tracking accuracy. Where practical, maintenance windows are announced in advance through dashboard notices or service communication channels.
For incidents affecting keyword tracking jobs, API responses, or dashboard availability, our team will investigate, apply mitigations, and restore service as quickly as reasonably possible.
19. Third-Party Dependencies
Parts of the service rely on infrastructure and technology providers such as hosting, network, observability, or payment services. Interruptions at these providers can impact platform behavior even when core application systems are healthy.
Search engine behavior, layout changes, and anti-automation mechanisms may also affect collection timing and observed ranking outputs. These external changes are outside direct operational control of ServiceHub247.com.
20. Service Levels and Support Prioritization
Support response times may vary based on issue severity, account tier, and current incident load. Critical production-impact issues are prioritized ahead of general feature questions.
We may request technical details such as request IDs, timestamps, affected keywords, project identifiers, and reproduction steps to diagnose ranking or API issues effectively.
21. Force Majeure
Neither party is liable for delays or failure to perform obligations caused by events beyond reasonable control, including major network outages, natural disasters, government actions, labor disruptions, or broad infrastructure failures.
During such events, obligations are suspended only for the duration and scope of the impact, and both parties are expected to act in good faith to resume normal operation.
22. Governing Terms and Interpretation
If a specific written agreement between you and ServiceHub247.com states different commercial terms for plans, limits, or support, that written agreement will control for those specific items.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect. Section titles are for readability and do not limit interpretation.
